LULEÅ, Sweden – 22 November 2017

See the announcement on PR Newswire here.

Netrounds, the leading provider of active testing, monitoring, and service assurance solutions for communications service providers, today announced the release of new service assurance research and an accompanying white paper entitled “Service Assurance – In Need of Big Data or Small Data?

The white paper discusses current service assurance systems and how they relate to Big Data, Artificial Intelligence (AI), Machine Learning, and Deep Learning. Also included are results of the recent NFV Service Assurance and Analytics research study and survey completed by Heavy Reading in October 2017. Over 100 network operators and service providers worldwide participated in the survey.

Key takeaways from the research include:

  • The industry’s expectations on Big Data and AI should be lowered to a more realistic level. These technologies will not provide a panacea for all service assurance needs and transformation challenges.
  • As Big Data and AI rely on relevant and high-quality data, large amounts of low-level data will not satisfy the requirements to receive satisfactory answers to the relevant service assurance questions. With current systems, it is very difficult to obtain high quality service-related data on network services using traditional infrastructure-centric assurance tools or Big Data and other AI technologies.
  • Data from active testing and monitoring can provide detailed, real-time service KPIs. These KPIs, which can be referred to as Small Data, provide great value by themselves, but they are also enablers for the successful application of Big Data and AI.

“A key outcome of the research is that Big Data and AI will not be a cure-all for providing answers to the difficult service assurance questions that our customers are asking,” said Dr. Stefan Vallin, Director of Product Strategy for Netrounds and predominant contributor to this white paper. “Small Data obtained from active testing and monitoring can provide detailed, real-time service KPIs and direct answers to many of the fundamental service assurance questions, such as ‘are we meeting the level of service quality that we promised?’”

“Service assurance is both an area of some confusion and an area where significant evolution is taking place due to the industry’s ongoing network virtualization efforts,” said Sandra O’Boyle, Senior Analyst focusing on CEM and Network Analytics at Heavy Reading. “Service providers are open with us about the challenges with current service assurance systems and the need to monitor service quality KPIs in real time to meet dynamic SLAs. Discussing service assurance in the context of Big Data and Artificial Intelligence, another area of confusion and hype, could not come at a more relevant time given service providers’ level of interest in our recent NFV Service Assurance and Analytics study.”

“If you can measure service quality directly, why would you try to reverse engineer it from noisy and incomplete data pulled from the resource layer?” added Vallin.

For more information and to access the white paper visit To request an active assurance demo, please contact Netrounds at

About Netrounds

Netrounds is an active network analytics solution provider for physical, hybrid and virtual networks. Netrounds’ programmable, software-based test, service assurance and monitoring capabilities enable telecom operators and service providers to enhance the end user experience of IP-based services such as Internet, TV, voice and other quality-demanding business services. Netrounds solutions are used by more than 250 network operators, service providers and enterprises worldwide and its headquarters in Luleå, Sweden, with offices in Boston, Massachusetts and Stockholm, Sweden. For further information, please visit

Press Contact

Kaela Loffler


+46 70 634 00 69



ViewQwest elige a Netrounds para un aseguramiento activo de servicios de red ultrarrápidos y fiables

LULEÅ, Suecia – 22 de noviembre de 2017

Netrounds, proveedor líder de soluciones activas de evaluación, monitoreo y aseguramiento del servicio basadas en software para proveedores de servicios de comunicaciones, anunció hoy que ViewQwest ha elegido a Netrounds para una mejor visibilidad del rendimiento integral de redes y un monitoreo activo continuo en tiempo real de servicios esenciales para empresas y particulares.

ViewQwest es una compañía de tecnología de la información y comunicaciones que ofrece soluciones integrales globales de primer nivel y diversos servicios gestionados. Es el único Proveedor de Servicios de Internet de Singapur en implementar tecnología basada en latencia de routing, reducción de latencia y pérdida de paquetes, y jitter para sus clientes. ViewQwest permite a sus clientes corporativos conectar oficinas de manera sencilla a través de “puntos de presencia” en todo el mundo.

“En ViewQwest, nos focalizamos en ofrecer a nuestros clientes que requieren calidad de servicio extremadamente elevada la mayor velocidad y la menor latencia disponible en el mercado”, dijo Vignesa Moorthy, CEO de ViewQwest. “Con Netrounds, hemos obtenido una mejor perspectiva de nuestra red y podemos cumplir mejor con nuestra promesa de ofrecer a nuestros clientes el rendimiento de red más fiable a través de pruebas activas y monitoreo. También podemos automatizar muchas de las tareas que anteriormente eran manuales para acelerar tanto la entrega de nuevos servicios a nuestros clientes, como la localización y resolución de cualquier problema potencial que nos sea reportado por Netrounds en tiempo real”.

“ViewQwest está aprovechando al máximo las capacidades de Netrounds para probar de forma activa y monitorear servicios de red sensibles a la latencia en múltiples locaciones de red y capas. Estamos orgullosos de ayudar a ViewQwest a mantener su posición como proveedor innovador que desafía los estándares en rendimiento de redes en materia de conectividad corporativa”, dijo Mats Nordlund, CEO y cofundador de Netrounds.

Para más información acerca de Netrounds o para solicitar una demostración de aseguramiento activo, contacte a

Acerca de Netrounds
Netrounds es un proveedor de soluciones de análisis de redes activas para redes físicas, híbridas y virtuales. Las pruebas programables basadas en software, el aseguramiento de servicio y capacidad de monitoreo de Netrounds permiten a los operadores de telecomunicaciones y proveedores de servicio mejorar la experiencia del usuario final en servicios basados en IP, como Internet, TV, voz y otros servicios comerciales que exigen calidad. Las soluciones de Netrounds son utilizadas por más de 250 operadores de red, proveedores de servicio y empresas en todo el mundo, y tiene su sede en Luleå, Suecia, con oficinas en Boston, Massachusetts y Estocolmo, Suecia. Para más información, visite