Every year we conduct a customer survey to understand what our customers thinks about Netrounds, as well as what functions that are on top of the wishing list to be included in Netrounds during the coming year.

We have just compiled the results from the 2011 customer survey, and are very proud and pleased to see all the positive responses.

The customer survey results in figures:

• 100% would recommend Netrounds to a colleague or a partner
• 100% thinks Netrounds is easy to get started with
• 88% thinks Netrounds is easy to use in order to support the daily network operations
• 94% experiences that the quality and reliability of Netrounds is good or top class
• 88% sees a clear benefit of Netrounds in their network operations
• 100% considers Absilion as a supplier with good understanding of their daily work and challenges

Again, many thanks to all the respondents that has also contributed to Unicef’s important work with helping vulnerable children in different parts of the world.

We promise to work as hard as ever during 2012 to exceed your expectations of Netrounds as your number one testing and troubleshooting tool.

The three lucky winners of two tickets to the movies are Lars Gustafsson from the metro network operator Finet, Kristofer Kruuse from OneContact, and Stig Nydén at Kommunal. We wish you a nice movie night.

I will describe the most wanted functions to be included in Netrounds during 2012 in another blog.

Welcome back.